Accessibility Statement

 

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Our Commitment​

Accessibility and inclusion are central to the values of our practices. We are committed to ensuring that everyone, including people with disabilities, can access information about our services, connect with us, and engage in care as easily and comfortably as possible.

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Accessibility Features on This Site

To support accessibility, our website includes:

• Clear, readable text and strong colour contrast

• Compatibility with screen readers and keyboard navigation

• Logical page structure and consistent headings

• Straightforward, plain language throughout the site

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We are continually working to improve the accessibility of our website and welcome feedback to help us identify and address any barriers.

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Third-Party Tools

Some features of this website, such as embedded scheduling, forms, or payment tools, rely on third-party software. While we aim to use accessible platforms whenever possible, these tools may not always fully meet accessibility standards.

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If you experience any difficulty using these features, please contact us and we will work with you to provide support or alternative access.

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Accessibility in Our Therapy Services

We strive to make our therapy services accessible to all clients. If you have accessibility needs related to virtual sessions, communication, or written materials, please let us know ahead of your appointment so that appropriate accommodations can be arranged.

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Contact for Accessibility Support

If you experience difficulty accessing this website or would like to provide feedback about accessibility, please contact us:​

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Practice A: Bite Back Therapy
Filomena Palmieri, RSW, MSW
Email: bitebacktherapy@gmail.com

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Practice B: The RealTalk Team
Karena Ahwai-Mohammed, RSW, MSW
Email: karena@realtalkteam.org

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We will respond in a timely manner and work with you to ensure that information or services are provided in an accessible way.